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Verification Specialist

Pittsburgh, PA 15235

Posted: 06/11/2024 Job Number: 24-19063

Job Description


Now Hiring a Verification Specialist | Full Time

Pittsburgh based full-service human resources support organization specializing in employment/background screening is looking for a Verification Specialist. The Verification Specialist position will be located at the corporate headquarters on the east side of Pittsburgh and will work primarily Monday through Friday with daylight hours.
Job Description:

The Verification Specialist performs tasks that support the operations/order processing function of the organization. The position would require that the person process all aspects of a client order adhering to all federal regulations and corporate policy pertaining to standard operating procedures and turn-around times.

Essential Functions:
  • Provide high-level administrative and operational support in performing the day-to-day operations of the company. 
  • Assist in processing 40-50 criminal/employment verification background screening reports daily
  • Handle, on average 20-30 incoming/outgoing calls in the course of coordinating and completing the screening process on a daily basis
  • Be responsible for understanding and learning client specific protocols for up to 20-30 individual clients
  • Perform clerical functions such as reviewing applications submittals and preparing orders to be place with our vendors for additional processing
  • Assist in completing quality control processes and finalizing screening reports
  • Maintain accurate electronic processing notes with the highest regard for confidentiality and completeness
  • Interact with all staff members at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality
  • Be flexible and available in conjunction with the needs of the business, by performing assigned tasks of varying degrees of complexity

Qualifications:
  • The ideal candidate should possess either an associates or certification program with 3 to 5 years of related experience within customer /administrative support position(s)
  • Work within a team-oriented environment
  • Good written & verbal communication skills
  • Must be organized and possess excellent time management skills
  • Must be able to multi-task and work in a very fast-paced environment
  • Strong customer service skills
  • Good judgment and problem-solving skills
  • Ability to repetitively follow a multi-stepped process with the highest attention to detail

Pay:
  • $19.00 - $20.00 per hour

Benefits:
  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Vision Insurance

Schedule:
  • Monday to Friday/Hybrid

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